他们学习客户服务，销售预测和客户调查等。
They study customer service, sales forecasting, consumer research, and more.
因此他们不再强行将孩子们从校园赶往田间，而是要求他们学习以得到客户服务中心的工作。
Rather than pulling their children out of school to work in the fields, they are increasingly urging them to study, in the hope of landing a job in a call centre.
销售代表也会学习关于客户方面的知识，所以在出售一件产品或一项服务前，他们会花很多时间去聆听顾客的需要。
Sales representatives also educate themselves about their clients, so they spend a lot of time listening to the customer's needs and concerns before selling a product or service.
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