如果不是因为这份工作，我可能不会遇到一些人，这些年来，我对人们的行为举止也了解了很多。
I might not have met some if not for this job, and I've learned a lot about how people behave in these years.
唯一的解决办法是在企业内部和企业运营的环境中建立相关体系，规范人们的行为举止和风格。
The only answer is to establish structures, both within the business and in the environment within which it operates, that frame attitudes and styles of behaviour.
我们现在正接近一种人们在人群中举止的统一认识。
We're now approaching a sort of unified understanding of human behavior in crowds.
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