通过了解顾客需求，你可以改进你的产品和服务。
By understanding customers 'needs, you can improve your product and services.
改变产品与供应商：基于对顾客不断变化的需求了解，小本生意可以更容易地调整店里的产品组合，Spector说。
Change products and vendors: Small businesses can much more easily mix up their product base to consistently meet the changing demands of their customers, Spector said.
其一就是利用顾客的数据来明确趋势，从而帮助公司们预先了解客户的需求。
One idea might be to use customer data to identify trends and so help companies to anticipate what consumers want.
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