因为你已经有许许多多的顾客联系方式，就没有理由为收集顾客反馈发明一个新的交流方式。

Because you already have numerous contacts with your customers, there's no reason to invent a new contact for the sake of collecting customer feedback.

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科研机构为搜集顾客及公众的反馈信息运用了许多方法。

Research and technology organizations use many methods to collect feedback of customers and citizenry.

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