或者，服务代理可以封装业务逻辑，以根据已建立的服务级别协议或业务规则改变服务提供者的选择。
Or perhaps the service broker would encapsulate business logic that varies the selection of service providers based on established service level agreements or business rules.
对服务和业务流程进行进一步监视，以保证它们与应当满足的业务度量及服务级别协议(SLA)之间的兼容性。
The services and business processes are further monitored to ensure compatibility with the business metrics and service-level agreements (SLA) that are supposed to be met.
为项目办公室员工提供应用软件、数据系统及业务程序等方面一线技术支持和解决方案，遵循已定的服务级别协议解决问题；
Provides first line support, advice and solutions to PU ICT users in relation to application, data and business process issue, ensuring all issues are resolved with agreed SLA;
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