为了使这些服务管理域的业务流程实现自动化，IBM创建了一些应用程序，这些应用程序可以极大减少在完成一个给定流程的过程中所需的人工参与。
In order to automate the business processes for these service management domains, IBM created applications that work to greatly reduce the human involvement required to complete a given process.
确认潜在审计业务的来源(如审计域、管理层的要求、法规要求)。
A.Identify sources of potential engagements (e.g., audit universe, management request, regulatory mandate).
此规则的例外情况是，管理事务作用域的客户端层中的客户端业务代理由Spring Framework托管为Spring bean。
The exception to this rule is if the client business delegate in the client layer controlling the transaction scope is managed as a Spring bean by the Spring Framework.
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