expert consultancy services system
... 专家咨询服务系统：expert consultancy services system 专家系统模块：expert system module 专家管理论者：technocrat ...
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目前国内大多数数字参考咨询服务系统的功能还不尽完善，有些系统没有实时咨询模块，有些系统则缺乏完整的常见问题库或没有专家调度。
Functions of most domestic DRS systems are not perfectly developed at present. Some DRS systems have no real-time module, lack of well-developed FAQ database or short of expert-dispatched.
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