Zappos has a lot of growth potential.

Zappos拥有强劲的发展前景。

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Zappos clarifies how it delivers results and lets you correct them.

Zappos阐述了自己是如何发布结果并让你修正它们的。

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One example he used is Zappos – a shoe company that sells online.

Zappos是其中一个例子，这是一家在线售鞋的公司。

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But he rarely uses Twitter to promote Zappos or the brands it sells.

FORBES: Zappos: The Next Virgin?

Zappos is a good model for growing by offering more customer service than the competition.

FORBES: Customer Service in a Wired World: It's Personal

This feature has made Zappos.com, Amazon.com, LLBean, and JCrew leaders in the online retail market.

FORBES: All Online Retailers are Not Created Equal