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And in addition to learning about why lying is good, or why kids have a natural propensity to learn foreign languages, or whether chimps can talk, business executives are taking greater pains to communicate the right impression to customers in a tech-driven world where word-of-mouth can spread like wildfire to affect brand images.
FORBES: Magazine Article
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People are increasingly relying on insights and experiences of those they know before making a variety of decisions, from their career to what detergent to purchase, so it is important to not underestimate the power of word-of-mouth and how quickly it can spread through social media.
FORBES: Treating Job Applicants Badly May Cost Employers Later On
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House said he doesn't market to the quarterbacks but news has spread by word-of-mouth.
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