With some complex software, it tries to use that information to predict what other things you might like, even if nobody you know has ever offered an opinion on those things before.
借助一些复杂的软件，它试图利用这些信息对你可能还喜欢的其他事情进行预测，即便此前尚未有任何人对这些事物发表过评论。
Once customers have used the software for some time and have integrated it in their workflow, their relationship with the software becomes more complex.
一旦用户用软件用过一段时间并整合到他们的工作流程中之后，他们和软件的关系就变得更复杂了。
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