Communicates with Empathy 情感沟通
Listen and respond with empathy 仔细聆听
listening with outstanding and empathy 以了解和同理心倾听
What could you have said if you wanted to start Plan B off with empathy?
如果想以共鸣启动方案B,你有什么看法?
With empathy and focus on a feeling level, we can all relate to the common ground of mutuality of emotions.
有了同情心和感觉上一级的重点,我们都可以涉及到相互的情感共同点。
Once you really understand your customer, you naturally begin to communicate with empathy and to communicate more effectively.
一旦你理解了你的客户,你自然而然地开始移情式交流,这会令交流更加有效。
The first one I want to deal with is empathy.
我首先想讲的是移情。
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