Let's hopeyouwon'tdiscovertoo manyissues that requiretriage, butit'sbetter to learnoftheseproactivelywhile the customeris stillyourcustomer, and not a formercustomer.
Aposiopesis is one of those literary tropes youlearnwhile studying "The Aeneid" in high school Latin, and it stuck in my head better than many others over the intervening years.