When that situation arises, you'll need to draw on your powers of persuasion and communication. And in this respect, you were born blessed.

当这个局面出现，你就需要集中力量，发挥你与生俱来的劝说和交际能力。

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Many firms handle the problem by ensuring that a recorded message automatically plays when this situation arises but Ofcom rules decree that this system - known as "abandoned calls" - should not be used in more than 3% of all calls made in any 24-hour period.

BBC: NEWS | UK | 'Silent calls' warning welcomed