Use open questions - ones that demand more than a "Yes" or "No" answer - to find out what someone is thinking or feeling.
选择开放式的问题——他们需要回答的不只是“是”或“不是”——去发现某人此时的想法或感受。
“As a society, we need to be thinking, what is the cost when someone says it’s not worth it to travel?”
“那些最经常出游的人对旅游过程的低效率最不满意”,他说,作为一个社会,我们需要思考当有人说出门旅游是不值得的,我们的代价会是什么?
We are often so busy thinking of what we're going to say next that we don't listen to what someone is saying to us.
我们经常忙得我们想做什么,我们要接着说,我们不听别人在讲什么的。
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