We are not hostile to them. But we believe they must be controlled to serve the public good."

VOA: special.2010.08.12

So why are we so much better at improvising than robots -- which are essentially mechanical devices controlled by computers?

CNN: Roboticist sees improvisation through machine's eyes

We all look to governments to resolve environmental problems, and we are likely to see more calls for business to be regulated and controlled.

BBC: More

Even though we are just at the beginning of a new business-focused, user-controlled era of IT, there are some principles that will characterize what IT is going to become.

FORBES: Eight Steps For Addressing the IT Management Crisis