The warehouse design has significant impact on customer service level and logistics cost for companies and has begun to be evaluated and optimized through simulation technique.

仓库 设计对企业顾客服务水平及物流成本具有重要影响，而 仿真建模的方法对 仓库 设计评价及优化越来越受到广泛重视。

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The data warehouse environment comprises marketing databases, call systems, customer service, GSM network statistical data, invoicing systems, collections and retrievals and all logistics information.

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Scot Gnau, chief technology officer at Teradata, said a data warehouse and good analytics can deliver information to people on the front lines of customer service and sales so they can make good decisions without giving away the store.

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