According to the survey, in customer satisfaction for banking services, customer waiting time is too long is the most dissatisfied with the place.

据调查，在客户对银行服务满意度中，客户等待时间过长是最不满意的地方。

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In fact, when asked in a survey, the customer who's greeted quickly estimates that the waiting time was shorter than it actually was.

进门后立即得到问候的顾客在接受调查时表示，感觉上等待的时间好像要比事实上短。

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