A study by US-based calling firm VIP Communications found call volume on Mother's Day is 8% higher than at the New Year, 11% higher than Valentine's Day and 62% more than on Halloween.
美国公司VIP Communications进行的研究发现，“母亲节”的通话量要比新年的通话量高出8%，比“情人节”高出11%，比“万圣节”高出62%。
Other services include VIP passenger reservation service, "Lost and Found", complaints on service quality and online purchase problems and directory of customer service call numbers.
其他服务包括：重点旅客预约、遗失物品查找、质量服务投诉、网络购票投诉、建议及客服电话查询等。
I call it 'VIP' : vision, identity and passion.
我把它称作‘VIP’法则，即眼界、个性及热情。
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