The key to customer retention is superior customer value and satisfaction.
保住顾客的关键是创造更高的顾客价值和顾客满意度。
In terms of marketing, the product or offering will be successful if it delivers value and satisfaction to the target buyer.
按照营销来说,产品或供给物如果能把价值和满意传递给目标购买者就是成功的。
Customer relationship Management The overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction.
通过传递优异的顾客价值并使顾客满意,来建立并维护可赢利性顾客关系的全过程。
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