If the policeman doesn't do his duty, try complaint.
如果警察不履行职责,可以投诉。
The management of a complaint cycle just is a try at these researches.
投诉周期的管理就是这方面研究的一个初步尝试。
According to the situation of complaint and feeling of customer, give several choices to customer to try to solve the problem.
根据客人的投诉以及感受的不同情况,给客人提供不同的选择来试着解决问题。
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