Ray Kroc's true achievement over all those years was to knit his suppliers, employees and franchisees into the world's most efficient ecosystem for feeding people.
Founder Ray Kroc's true achievement over all those years was to knit his suppliers, employees and franchisees into the world's most efficient ecosystem for feeding people.
If we qualify this claim by noting a certain consistent success in increasing the unhappiness of others, we have a definition of the workplace that will ring true for many people, not least for Ray Fisman, a professor of business at Columbia Business School, and Tim Sullivan, the editorial director of Harvard Business Review Press.