The recording was played during Serrano's testimony last week at a federal trial that's providing a window into the workings of the nation's largest police force, the instincts officers rely on to do their jobs and the difficulty police supervisors have intranslating written policies into practice on the street.
Participants also examined and discussed case studies that illustrated some of the complexities involved intranslating freedom information legislation into practice.
Even after going through the required 45 minutes of handwriting practice, I found the system made way too many errors intranslating my lousy penmanship to be useful.