Dr. Tony Wicks, director of anti-money laundering (AML) solutions at NICE Actimize, said the Arab Spring made this a very busy year for everyone in AML, which broadly includes transactionmonitoring, customer due diligence (Know Your Customer or Customer Due Diligence) and on the sanctions front, Politically Exposed Persons (PEP) as listed by the UN, the UK Treasury or the U.S. Office of Foreign Assets Control (OFAC).