You say: "Why do I sometimes blank on the names of totally familiar people when I try to introduce them?"
你说：“有时候，当我想介绍老熟人时，为什么却忘了他们的名字？”
On receiving the email, the headmaster was troubled, because he was not totally familiar with many English abbreviations.
接到这个邮件，校长有些困惑。因为他不大熟悉许多英文缩写。于是他决定求助于他的朋友——一位当地的教区牧师。
To be totally familiar with room type, lay out, amenities, rate structure, outlets (Operating hours, menu, prices) facilities and services offered in the hotel.
应该全面掌握酒店的酒店房型，布置，赠品，价格，餐厅(包括营运时间，菜单，价格)设施和提供的服务。
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