Now that may be a small moment of truth, but it is an important one. It adds to the total experience of the customer.

即使这是一个非常短暂的瞬间，它却是非常重要的一个瞬间，它是所有客户体验中的一环。

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Information collected from the applications themselves is only one aspect of the total experience that the user is attaining.

从应用程序本身收集的信息仅是用户获得的全部体验的一部分。

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Design can be integrated with technology, while can't be separated from estheticism, for its ultimate goal is to bring people a good total experience.

设计可以与科技结合，但不能与审美分开，因为它的最终目标是给予人以美好的整体体验。

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Making great products is not enough when customers are looking for a great total experience.

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Armstrong is a principal at Kahler Slater, a global architecture, design, and consulting enterprise specializing in Total Experience Design.

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The biggest complaint that people have about health care is that no one ever takes responsibility for the total experience of care, for the costs, and for the results.

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