Now that may be a small moment of truth, but it is an important one. It adds to the total experience of the customer.

即使这是一个非常短暂的瞬间，它却是非常重要的一个瞬间，它是所有客户体验中的一环。

youdao

This is just the beginning. DON't judge the total experience by this short span of time and most certainly, DON't PANIC!

这只是个起点。一定不要用这么短的一段时间来判断全部的经验而最无疑的是，不要恐慌！

youdao

Information collected from the applications themselves is only one aspect of the total experience that the user is attaining.

从应用程序本身收集的信息仅是用户获得的全部体验的一部分。

youdao

Making great products is not enough when customers are looking for a great total experience.

FORBES: Is It Too Late To Fix Research In Motion?

Armstrong is a principal at Kahler Slater, a global architecture, design, and consulting enterprise specializing in Total Experience Design.

FORBES: At America's Best Workplaces, Good Design Reigns Supreme

The biggest complaint that people have about health care is that no one ever takes responsibility for the total experience of care, for the costs, and for the results.

NEWYORKER: Big Med