People whisper as they bargain so as not to let other customers know the price they are getting.

人们在砍价时小声说话，以免让其他顾客知道他们的价格。

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It is not a good idea to throw everything to the customers and let them choose what they want to know about the product.

把所有东西都抛给顾客，让他们自己选择他们需要的相关产品的信息，这种做法并不可取。

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Once you have a clear understanding of why the business exists, it's also important to know specifically what they offer to customers or clients that generates income for the business.

一旦清晰了业务存在原因，熟知具体事项与客户是如何从业务中得到收入也是非常重要的事情。

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La Rotonda: You also need to have the analytics to know what customers are talking about in social media in real time, and react to that in real time.

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Anyhow, it's up to individual carriers to decide which versions of the devices they wish to launch, and Rogers customers will be excited to know that they're getting the logo-free HTC builds.

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But all this only works if you are wired into the conversation, your customers know how to find the conversations, and they trust you to treat them as respected and valuable members of your community.

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