That is when my friend Tim Bakke from Avtex, a partner of ours, brought the story of MyAssist to my attention.

FORBES: When Telling The Customer's Story Becomes Personal

My friend Tim, for example, went to Stanford University, graduated with a degree in Biological Sciences, works in medical devices and is now being tutored in computer science on weeknights and weekends.

FORBES: Why Online Courseware Can't Replace A 4-Year Degree

Childhood friend Tim Brouk, who attended punk rock shows with Mr. Dorsey, also remembers that Mr. Dorsey liked to browse in specialty electronics stores and ran a fantasy football league for a group of students at their Catholic high school.

WSJ: Punk Fan, Computer Hacker �C Jack Dorsey's Early Years