But he will think hard before doing so, for fear that this would raise tensions further.
但他在这么做之前要作激烈的思想斗争,担心这么做会进一步加剧双方的紧张关系。
Obviously, if customers do not think it is significant, it is not worth doing. So before making changes, ask them if they believe the idea is a good one.
很明显如果消费者不认为一项消费都很重要的话那就不值得去做。所以在做出某些服务的改变的时候去问一问那些认为原来的服务就已经很好的消息者。
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