他们知道这个秘密。
At the end of the day, the secret to persuading others is to show respect, listen to their opinions and present your vision in language that they understand.
在未来的日子里，说服别人的诀窍包括：尊重、乐意聆听他们的意见、用对方了解的术语展示你的想法。
They went wholly by holding the irons close to their cheeks, gauging the heat by some secret mental process that Martin admired but could not understand.
他俩都是把熨斗放近面颊，以某种微妙的心灵反应来测量温度的。马丁对这办法很欣赏，却不明白其中奥妙。
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