I use it all the time. I'm one of the more extreme users, though I mourn it and I rage at it. The format seems so fundamentally broken. It's based on document delivery where a document is one file, with all the links embedded in it. The term “information technology” has everyone anaesthetised into thinking that the way it is now is necessary and beyond question. There are three areas – at the very least – where the techies who designed the web are naive. First, they impose hierarchy. Then they simulate paper, when the point should be to improve on it. After all, Henry Ford didn't try to build a mechanical horse. And finally they assume that the human world is a world of fact and can be represented without the “says who?” information that is built into my way of doing things.

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