I'm convinced the reason liberal New York City re-elected Rudy Giuliani and thenMike Bloomberg twice was mainly to continue the 1990s' no-nonsense policing program of Commissioners William Bratton then and Ray Kelly now.
He is justifying his behaviour first to Customer Dave and then to Mike Krahulik on that one day, in a series of emails between the morning (threatening to block Dave from cancelling and reordering the controllers) and late evening (threatening Penny Arcade with a smear campaign).