Then article carried on a more thorough discussion in the theory of the customer relations management.

然后，本文对在客户关系管理理论方面进行了较为深入的探讨。

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A new generation of ERP product extends to the client side and the supply end, client side extension is the customer relations management.

新一代ERP产品正在向客户端和供应端延伸，客户端的延伸即是客户关系管理。

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This article also unifies the product life cycle, the customer relations management and based on the time competition strategy, proposes the corresponding delivery service strategy.

本文还结合产品生命周期、客户关系管理和基于时间的竞争策略，提出相应的物流服务策略。

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Some new cloud-based solutions act as payment processors, as well as offering back-end customer relations management systems and the ability to accept mobile payments in the growing Internet economy.

FORBES: The Durbin Effect

Prior to serving as a VP and Principal Analyst at Forrester for enterprise apps strategy and contract negotiations, he headed up the customer relationship management (CRM) analyst relations program for PeopleSoft.

FORBES: Monday's Musings: Why Customers And Prospects Expect Clearer Rules About Content Marketing

That's why I like the whole category of ECRM (electronic customer-relations management).

FORBES: Digital Rules