This thesis applies data mining techniques to customer segmentation based on customer value matrix and builds the classification model of customer with different value.

本文把数据挖掘技术应用于基于客户价值矩阵的客户价值细分中，建立各类价值客户的分类模型。

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The customer classification management is also analyzed through using for the matrix of customer classification management.

文章还利用客户分类管理矩阵对客户进行了分类管理。

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Then, similar customer groups or relevant Web pages were obtained by measuring the similarity between column vectors or between row vectors of the associated matrix.

然后，对所建立关联矩阵的列向量或行向量进行相似性度量，获得相似客户群体或相关页面。

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Tying all of these together, as both the Gartner report and the foundational concepts of Matrix Commerce illustrate, deliver gains not just in customer satisfaction but the ability of any company to stay in step with customers over the long-term.

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"The last thing we're going to say is the customer can't have it because it's not on our matrix, " says Martin.

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