For corporations, there is just one message to come out of the recession about business school executive development programmes: it is a buyers' market where the customer is king.

对于公司来说，商学院高管进修课程衰退传递出的只有一个信息：现在是买方市场，顾客为王。

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This new management paradigm pushes two familiar ideas beyond their previous limits: that the customer is king, and that economies of scale can produce radical reductions in unit costs.

这个新的管理范式将两个熟悉的理念从它们先前的边界向外又拓展了一步：一是顾客至上，二是规模经济会导致单位成本的大幅下降。

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We believe customer is the king. So we pay much attention to the quality of the products.

我们相信顾客就是上帝，所以我们对产品的质量非常在意。

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The change in attitude could best be encapsulated by the new slogan, "The Customer is King".

BBC: BT: From telegraphs to the internet

Having an issue go unresolved or a question unanswered makes a shopper feel unimportant and undervalued, which is quite the conundrum when the customer is king, right?

FORBES: Frightful, Not Delightful: Tales of Terrible Customer Service

The customer is king.

CNN: Who's king -- customer or employee?