This article presents a case study of the application of lean service in hospital out-patient service, demonstrating how lean service lead to improved process efficiency and competence.
通过对医院门诊服务的案例分析，展示了构建精益服务的过程，并展示了精益服务带来的竞争优势和全新的服务体验。
In both his book and blog, Leffingwell has developed a set of models and meta-models to assist developers in the application of Lean and Agile practices to large scale projects.
为了帮助开发人员将精益和敏捷实践应用到大型项目之中，在自己的书和博客上，Leffingwell已经研究出了一系列模型和元模型。
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