It's always been at the higher end of the market, but according to my research, it was to do with the attitude of the employees—they were really focused on giving good customer service.
它总是在高端的市场，但根据我的研究，它与员工的态度有关——他们真的专注于提供良好的客户服务。
Her attitude gives customer the sense that her product and service are of first-class quality, which would guarantee her more customers and credit.
她的态度让顾客感觉到她的服务和产品是一流的，这就保证了她拥有越来越多的顾客、更好的名声和信誉。
Neither money nor more legislation will cure this malaise of the health service. It demands a change of attitude: put the patient first and to hell with the regulations.
能够消除健康服务弊端的，既不是钱，也不是法律，而是态度：患者至上，让法规去见鬼。
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