Free technical support is often available in the form of mailing list or newsgroup discussions; nevertheless some background research, knowledge or experience is often required.

免费的技术支持也可以以邮件列表或新闻讨论组的形式得到。然而，某种形式的背景研究、知识或经验常常是需要的。

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Each column is contributed by IBM technical support engineers from different organizations, and provides insight to new and existing information to further improve the support experience.

每篇专栏文章都是由来自不同组织的IBM技术支持工程师供稿，帮助您了解能进一步改进支持体验的新信息和现有信息。

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Apple has great quality control, its customersatisfaction rankings are routinely among the highest for retail experience,the App Store, the iPad, its technical support, and the iPhone.

苹果拥有强大的质量控制体系，它的消费者满意度通常是最高的。 无论是在零售商那里的体验，AppStore，iPad，以及技术支持，包括iPhone。

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