A leader's products must be available at all times, and its support teams must offer the highest levels of customer service.
引领者的产品必须在任何时候都可利用,并且它的支持团队必须提供最高级别的客户服务。
The COE initiates the service unit testing with the identified development teams of that project or the resources identified by service ownership.
COE发起服务单元测试,并使用由该项目的开发团队确定的资源,或者由服务所有权确定的资源。
Hence the second problem: how can the coordinator and provider teams come to an early yet reliable agreement of how the service will work?
这样就带来了第二个问题:协调程序和提供程序团队如何较早而可靠地就服务如何工作达成一致?
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