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In his supermarket, he built a big bandstand right in the middle of the floor and held amateur talent shows and did radio broadcasts.
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Using the interviews, the authors rated management practices on a scale of one to five (with one being worst and five best) across 18 categories within three broad areas: shop-floor operations, performance management and talent management.
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Students can turn what could be a loose proxy for smarts and responsibility, say for example, an Associates degree in English, into a strong signal and skills-based orientation that tells the retailer that the individual has not only the talent, but intention, to be a floor-manager at a big box retailer.
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