If that wasn't bad enough, AOL yesterday received a black eye when the University of Michigan released an annual study finding that AOL scored the lowest in the category of Web portals for customer satisfaction.

FORBES: Magazine Article

On a recent day, Mr. VanDemark patrolled his students' workout sporting a cutoff T-shirt and the remnants of a fairly spectacular black eye that he'd sustained during an early-morning sparring session.

WSJ: Music Students Hit the Boxing Ring

"Losing your job isn't the end of the world of course, but it's still like getting a black eye, " she says.

WSJ: Turning That Layoff Into Career Catalyst