Upgrades could be achieved not by replacing the hardware but by switching the software - a huge savings for its customers.

还可以在不更换硬件的前提下通过软件更换进行升级--对它的客户来说是一笔很大的节约。

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We’ve seen some winners and losers in this area, particularly as customers are less loyal to brands and more apt to switching preferences now than ever before.

他说：“在这个领域，我们看过成功者和失败者。 特别是，一旦客户不再对某一品牌忠诚时，他们更倾向于改变偏好。

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"We will no longer need to carry a wallet," said Mr Thompson, whose California-based company profits from customers switching from physical money to payments online and over mobile phone.

汤普森先生说，“我们以后就不用揣着钱包出门了”。在线支付和手机支付正取代有形的货币支付方式，而他驻加利福尼亚的公司便从顾客的这一转变中获利。

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This can be attributed to the large number of customers switching to Charles Schwab from its competitors during that period.

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The increase was attributed to customers switching to higher paying smartphone plans.

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Unlimited calling may sound like an all-you-can-eat moneyloser, but it cuts way down on "churn, " the costly practice of customers switching freely between wireless carriers.

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