Learning from past support issues, you've noticed that you receive many frantic customer calls related to a problem stemming from incorrect JVM versions and incorrect object-relational mapping (ORM).

从过去的支持问题中，您注意到许多急切的客户电话都与错误的JVM版本和错误的对象关系映射(ORM)所导致的问题有关。

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The cost of large customer service help desks and the problem of increased support issues that occur as a result of having to support multiple platforms is largely mitigated with SaaS.

大型客户服务中心的成本很高，不得不支持多种平台会导致支持问题增加，而SaaS可以大大缓解这些难题。

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Access Integration is also a good fit for the customer service personnel too, since they need to access a number of different applications in support of resolving customer issues.

对于客户服务人员来说，Access Integration也是合适的模式，因为在解决客户的问题时他们需要访问许多不同的应用程序。

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Their PC distribution system, Origin, is widely derided by players as riddled with issues, and customer support is often so unhelpful, players actually take screenshots about their bizarre experiences with online agents and share them with the world.

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Providing good and reactive customer support might be fine but are you able to uncover the fundamental and recurring issues your customers are dealing with?

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As software for mobile phones grow in complexity, users will inevitably encounter issues and Motoblur includes diagnostics support which we feel will help keep users happy and improve customer retention.

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