Learning from past support issues, you've noticed that you receive many frantic customer calls related to a problem stemming from incorrect JVM versions and incorrect object-relational mapping (ORM).
从过去的支持问题中,您注意到许多急切的客户电话都与错误的JVM版本和错误的对象关系映射(ORM)所导致的问题有关。
The cost of large customer service help desks and the problem of increased support issues that occur as a result of having to support multiple platforms is largely mitigated with SaaS.
大型客户服务中心的成本很高,不得不支持多种平台会导致支持问题增加,而SaaS可以大大缓解这些难题。
Access Integration is also a good fit for the customer service personnel too, since they need to access a number of different applications in support of resolving customer issues.
对于客户服务人员来说,Access Integration也是合适的模式,因为在解决客户的问题时他们需要访问许多不同的应用程序。
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