When a customer has a question about a product or about how to complete a purchase, they can simply communicate with a customer support agent through an applet.
当顾客对于产品及如何完成订购有疑问时,他们可以通过applet与顾客支持代理联系。
In Listing 6 of my second article on FOAF (see Resources), I demonstrated FOAFbot, a community support agent I wrote that aggregates people's FOAF files and answers questions about them.
在我有关FOAF的第二篇文章(请参阅参考资料)的清单6中,我演示了FOAFbot,一个我编写的聚集人们的FOAF文件并回答相关问题的社区支持代理。
Each system on which you wish to perform remote data collection will require an IBM Support Assistant agent.
您希望在其上执行远程数据收集的每个系统都需要一个IBM Support Assistant代理。
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