abstract:The Straphangers Campaign is a New York City-based transit interest group that advocates on behalf of riders of public transport. The organization is part of the NYPIRG (New York Public Interest Research Group).
The train frequently finished at the bottom of passenger satisfaction surveys by the nonprofit StraphangersCampaign, and is among the worst performers in the entire subway system on a chief measure of reliability: how many miles the cars can travel, on average, between breakdowns.