And landlords, once responsibility for the storereturns to them, often prefer to fill the spaces with price-point retailers rather than leave them empty and pay the tax.
Also, many people wanted to avoid shipping charges and to be able to walk into a store to make returns, which was impossible even at Levi's retail outlets.
Other problems include regulations specific to online sales, such as those relating to distance selling in the EU, which dictate retailers have to offer cash for returns rather than just store credit.
