“These disruptions could not have come at a more difficult time as airlines in Europe and elsewhere struggle, ” said Steve Lott, a spokesman for the industry group.

“没有比这个时间更糟糕的时候了，对欧洲航空公司，也对世界上其他处在困境中的的航空公司来说，”航空业组织的发言人Steve Lott说。

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"It's a matter of getting the contracting states around the table and acknowledging this is a serious issue: that the number of unruly passengers is on the rise and it needs to be decided how countries address this, " Steve Lott, former International Air Transport Association head of corporate communications in North America, told Orient Aviation magazine in 2010.

CNN: Air rage: Passengers 'quicker to snap'