In the CCMS SOA solution information is packaged as a service to business processes, so that consistent, manageable information is made available to every process in a standardized way.
在CCMS SOA解决方案中，信息包装为供业务流程使用的服务，因此可通过标准化的方式向每个流程提供一致的可管理的信息。
Simply stated, e-sourcing is the delivery of standardized processes, applications, and infrastructure over the network, as a service (with both business and it functionality).
简单的说，电子外包是在网上将标准化过程、应用程序和基础设施作为服务(同时具有商务和IT功能)传递。
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