Most of the staff are ex-drug users. Koesmayadi says their experience helps them better relate to and more effectively counsel those fighting addiction.
VOA: standard.2010.04.01
From those I've spoken to, the staff remain committed, yet still fighting a system diseased with failings.
Officials with the Port Authority of New York and New Jersey said the agency was deploying additional staff and is assembling snow-fighting equipment for area's airports, bridges and tunnels, and the PATH train system.